Terms of Service

1. Acceptance of These Terms

By accessing or using the Smart Reach Solutions website, requesting a quote, or engaging us for any services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our website or services.

2. Services We Provide

Smart Reach Solutions provides website design, marketing, and related services for businesses and individuals. The exact scope of work, deliverables, pricing, and timelines for any project will be outlined in a separate proposal, quote, or agreement between you and Smart Reach Solutions.

We reserve the right to update, change, or discontinue any services we offer at any time.

3. Quotes, Proposals & Payments

Any quotes or proposals we provide are typically based on the information you share with us at the time of inquiry. If the scope of work changes, pricing and timelines may also change.

• Invoices may require a deposit or upfront payment before work begins.
• Remaining balances are usually due upon project milestones or completion, as outlined in your proposal.
• Late payments may delay delivery or result in suspension of work until payment is received.

All fees are generally non-refundable unless otherwise stated in writing.

4. Client Responsibilities

To complete your project on time and to a high standard, we rely on your cooperation. You agree to:

• Provide accurate and complete information about your business and project.
• Supply necessary content (such as text, images, and branding assets) unless otherwise agreed.
• Respond to messages, questions, and feedback requests within a reasonable timeframe.
• Ensure that any content you provide does not infringe on the rights of others or violate applicable laws.

5. Intellectual Property

Unless otherwise stated in writing:

• You retain ownership of any original content, logos, or assets you provide to us.
• Upon full payment, you receive a license to use the website design and assets we create specifically for your project for your business purposes.
• We reserve the right to showcase non-confidential versions of your project in our portfolio, marketing materials, and social media to demonstrate our work.

You may not resell, reproduce, or redistribute our work as a template or product for others unless explicitly allowed in a separate agreement.

6. Website Content & Acceptable Use

You are responsible for the content on your website once it is launched. You agree not to use our services or your website for any purpose that is unlawful or prohibited by these Terms, including but not limited to:

• Publishing false, misleading, or defamatory content.
• Violating intellectual property or privacy rights of others.
• Engaging in spam, fraud, or other abusive practices.

7. Third-Party Services & Integrations

Your website may integrate with third-party services (such as hosting providers, email tools, analytics, or payment processors). These services are governed by their own terms and privacy policies. We are not responsible for any issues, downtime, or disputes arising from third-party services.

8. Disclaimer of Warranties

While we aim to provide high-quality work and a smooth experience, our website and services are provided on an “as-is” and “as-available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee specific business results, traffic levels, or revenue increases from your website or any related marketing efforts.

9. Limitation of Liability

To the fullest extent permitted by law, Smart Reach Solutions and its owners, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of our website or services. Our total liability for any claim relating to our services is limited to the amount you paid us for the specific project giving rise to the claim.

10. Indemnification

You agree to indemnify and hold Smart Reach Solutions harmless from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of our services; (b) the content you provide; or (c) your violation of these Terms or any applicable law or rights of a third party.

11. Suspension or Termination

We may suspend or terminate access to our services at any time if we believe you have violated these Terms, failed to pay for services rendered, or engaged in behavior that is abusive, unlawful, or harmful to our business or reputation. Upon termination, any outstanding fees for work performed will still be due.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Kentucky, USA, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or our services shall be resolved in the state or federal courts located in Kentucky, where permitted by law.

13. Changes to These Terms

We may update or modify these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our website or services after changes are posted indicates your acceptance of the revised Terms.

14. Contact Information

If you have any questions about these Terms of Service or need clarification on any part of your agreement with us, you can reach us at:

• Email: info@srsmarketing.co
• Phone/Text: 865-214-2101 (best available by text)
• Location: Lexington, KY, USA

These Terms are provided for general informational purposes and do not constitute legal advice.